Your tasks
- You are part of the service team designing, implementing and operating the support for our government solutions around secure identity management
- Analysis of international tenders / feasibility assessment of the service-related requirements in cooperation with relevant specialist departments
- Conceptual design and development of service and support solutions in technical and economic terms, including related calculation / pricing of the offered services
- Internal / external project communication for project development and project acquisition (in cooperation with sales and in contact with customers, project partners, etc.)
- Development of new customer services and optimization of existing services
- Interface between customers, sales, project management, order management, technology and service