Key Responsibilities:
- Install, service, and maintain equipment to ensure stable production at customer sites.
- Conduct technical training for customers.
- Ensure customer satisfaction by delivering timely and effective support.
- Provide clear updates on machine condition and actions taken after each visit.
- Follow up on customer feedback and ensure issues are resolved.
- Communicate equipment status after any support provided (onsite or remote).
- Perform other tasks assigned by the superior.