Your tasks:
- Creation, review and management of purchase orders, repair and complaint orders as well as budget, service and maintenance contracts.
- Checking incoming contracts for terms of delivery, terms of payment as well as sanctions and embargoes
- Preparation of standard spare parts quotations for customer enquiries
- Customer contact: Clarification of enquiries, e.g. delivery dates, availability of spare parts, change of invoices, etc.
- Clarification of delivery formalities (guidelines for delivery of hazardous materials, packaging, choice of forwarding agent, calculation of packaging and delivery costs)
- Preparation and handling of customs formalities in EU and third countries
- Archiving of all necessary documents (e.g. orders, quotations, invoices, etc.) and correspondence with the customer
- Preparation of the customer outgoing invoice after delivery of the spare parts
- Checking of all open orders with regard to delays and follow-up of reminders